Legal
Privacy Policy
Effective date: January 1, 2024
Home Match USA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our tenant matching services.
1. Information We Collect
When you submit a questionnaire through Home Match USA, we collect personal information you provide, including your name, email address, phone number, monthly income, credit score range, desired move-in date, and rental history details. We collect only what is necessary to match you with suitable housing.
2. How We Use Your Information
We use the information you provide solely to: • Match you with available rental properties in our portfolio • Contact you about your questionnaire status • Share relevant documents and next steps • Communicate important updates about your housing search We do not use your information for marketing purposes beyond the service you have requested.
3. Information Sharing
We share your information only with landlords and property owners when a potential match has been identified and you have been notified. We do not sell, rent, or trade your personal information to third parties for any commercial purpose.
4. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. Your data is stored on secure, encrypted servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your questionnaire data for as long as necessary to provide our services and comply with our legal obligations. If you would like your data deleted, please contact us at mendy@homematchusa.com and we will process your request promptly.
6. Email Communications
By submitting your questionnaire, you consent to receiving email communications related to your questionnaire status, matched properties, and required next steps. You may unsubscribe from these emails at any time by clicking the "Manage Email Preferences" link in any email we send, or by contacting us directly.
7. Your Rights
You have the right to: • Access the personal information we hold about you • Request correction of inaccurate information • Request deletion of your information • Withdraw consent for communication at any time To exercise any of these rights, contact us at mendy@homematchusa.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on this page with a revised effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: mendy@homematchusa.com